618jili Privacy Policy
Your personal information is handled with care at 618jili. This Privacy Policy explains exactly what data we collect, why we collect it, how it is stored, and the rights you have as a registered player in the Philippines. We keep things plain and direct — no legal jargon maze.
Last updated: June 2025 · Applies to all registered users in the Philippines
1. Data We Collect
When you register an account or use the 618jili platform in the Philippines, we collect certain personal information that is necessary to provide you with a safe, compliant, and personalised experience. The information we collect falls into three broad categories: information you provide directly, information generated by your use of the platform, and information obtained from third-party verification services where required by law.
Information you provide directly includes your full name, date of birth, email address, mobile number, residential address in the Philippines, and the payment account details you register for deposits and withdrawals such as GCash or Maya. You may also provide identity documents when we request age or identity verification — these are processed strictly for compliance purposes and handled with the highest level of care. We do not collect any information beyond what is necessary for account registration, payment processing, regulatory compliance, and the delivery of our services.
Information generated through your use of the platform includes your login timestamps, device type and operating system, IP address, browser type, betting history, transaction records, and any communications you send to our support team. This usage data helps us detect suspicious activity, personalise your experience, and improve platform performance for all Filipino players.
2. How We Use Your Data
618jili uses your personal data for specific, legitimate purposes that are directly connected to the operation of the platform and our legal obligations as an online gaming service operating in the Philippines. We do not use your data for purposes that are incompatible with those described here, and we will notify you if that ever changes in a material way.
Your data is used to verify your identity and age at registration, process deposits and withdrawals to and from your registered Philippine payment accounts, detect and prevent fraud, money laundering, and account abuse, and to communicate with you about your account, transactions, and any platform updates that directly affect you. We also use aggregated, anonymised usage data to analyse platform performance and improve the overall experience for our user base — this analysis does not identify you individually.
Where you have opted in, we may use your contact details to send you promotional communications about bonuses, vouchers, and new features on 618jili. You can withdraw this consent at any time by updating your notification preferences in your account settings or by contacting our support team. We will never use your data to make fully automated decisions that produce significant legal or similarly significant effects on you without human review.
3. Sharing & Disclosure
We do not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes — full stop. Your data belongs to you, and we treat it that way. However, there are limited circumstances in which we share your information with carefully selected third parties in order to operate the platform lawfully and effectively.
We share data with payment processors such as GCash and Maya strictly to the extent necessary to complete transactions you initiate. We work with identity verification providers to meet our Know Your Customer and Anti-Money Laundering obligations under Philippine law. Our hosting and infrastructure providers process data on our behalf under strict contractual data protection obligations and are not permitted to use your information for any other purpose.
We may also disclose your information to Philippine regulatory authorities, law enforcement agencies, or courts if we are legally required to do so — for example, in response to a valid court order or a request from the relevant gaming regulatory body. In all such cases, we disclose only the minimum information required and, where legally permitted, we will notify you of the disclosure. We do not disclose your data to other online gaming platforms or any third parties outside these defined categories.
4. Security Measures
Protecting your personal data is a core operational priority at 618jili, not an afterthought. We implement a layered set of technical and organisational security measures designed to prevent unauthorised access, accidental loss, disclosure, or destruction of your information. These measures are reviewed regularly and updated in line with industry best practices for online gaming platforms serving the Philippines market.
At the technical level, all data transmitted between your device and our platform is protected using TLS encryption. Sensitive data at rest — including payment details and identity documents — is stored in encrypted form. Access to personal data within our organisation is restricted on a strict need-to-know basis, and all staff with access to user data are subject to confidentiality obligations. We also maintain intrusion detection systems and conduct regular security audits to identify and address potential vulnerabilities before they can be exploited.
While we take every reasonable precaution, no system connected to the internet is completely immune to risk. You also play an important role in keeping your account secure — use a strong, unique password for your 618jili account, do not share your login credentials with anyone, and contact us immediately if you suspect any unauthorised access. We will respond to verified security concerns promptly and take all necessary steps to protect affected accounts.
5. Your Rights
As a data subject under the Philippines Data Privacy Act of 2012 (Republic Act 10173), you have a clearly defined set of rights with respect to your personal information held by 618jili. We take these rights seriously and have processes in place to respond to requests in a timely and transparent manner. You do not need a legal representative to exercise any of these rights — you can contact us directly.
Your rights include: the right to be informed about how your data is used (which this Privacy Policy fulfils); the right to access a copy of the personal information we hold about you; the right to correct inaccurate or incomplete information; the right to object to the processing of your data for certain purposes including direct marketing; the right to erasure of your personal data under certain conditions; and the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your rights have been violated.
To exercise any of these rights, contact the 618jili support team using the details provided at the bottom of this page. We will verify your identity before processing any request and will respond within the timeframe required by applicable Philippine law. Please note that some rights are subject to legal limitations — for example, we may need to retain certain transaction records for anti-money laundering compliance even after you close your account — and we will explain any such limitations clearly when they apply.
7. Data Retention
We retain your personal information only for as long as is necessary to fulfil the purposes for which it was collected, to comply with our legal and regulatory obligations under Philippine law, and to resolve any disputes that may arise. The specific retention period for each category of data depends on its nature and the purpose for which it was processed.
Account registration data and transaction records are retained for a minimum of five years from the date of your last transaction or account closure, in compliance with Philippine anti-money laundering regulations. Communications with our support team are retained for a period sufficient to allow us to follow up on unresolved matters. Analytical and usage data in anonymised form may be retained indefinitely as it cannot be used to identify you. Identity verification documents submitted during the account verification process are stored only for as long as legally required and securely deleted thereafter.
When the retention period for a category of data expires, we securely delete or anonymise it so that it can no longer be linked to you. If you close your account, we will begin the deletion process in accordance with these timelines, subject to any ongoing legal obligations. You may request information about the specific retention period applicable to your data by contacting our team at the details below.
8. Contact Us
If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your personal information has been handled, please reach out to the 618jili data privacy team. We are committed to responding to all privacy-related enquiries promptly and in plain Philippine English, so you always know exactly where you stand.
You can contact us by email at [email protected]. Please include your registered email address and a brief description of your request so we can verify your identity and route your query to the right team quickly. If you are not satisfied with our response to a privacy concern, you have the right to escalate the matter to the National Privacy Commission of the Philippines, the regulatory body responsible for enforcing the Data Privacy Act of 2012.
Still Have Questions About Your Data?
The FAQ page covers the most common questions Filipino players ask about accounts, payments, and how we handle your information. Ready to get started? Registration is quick, secure, and built for mobile.